Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

December 5, 2023

24/7 Support, sehr starke Leistung !

Velure Intimates
Germany
9 months using the app
April 19, 2024

Quick and prompt!

Trends Bolt
United Kingdom
1 day using the app
February 5, 2024

So far this is a great app. Customer Service has been very helpful!

Adrian's Toy Box
United States
About 1 hour using the app
January 15, 2024

I'm really impressed with the kind of customer service this app provides. They were there for me throughout the setup process and made sure everything worked smoothly. Every time I called them, they were receptive and helpful. Two thumbs up from me!

DREAM attitude
India
About 1 hour using the app
AfterShip replied January 16, 2024

Thank you for sharing your valuable feedback with us.

We are delighted to hear that our application met your expectations and provided you with a positive experience.
At our company, we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

November 21, 2023

Amazing response and feedback. The help was extraordinary .

Flow 7Usa
United States
2 days using the app
March 28, 2024

Amazing App

FloForm Athletica
United States
3 days using the app
January 16, 2024

Good thank you!

Beach Hause Hawaii
United States
1 day using the app
November 14, 2023

Help was easy and successful!

Five Dragonflies
United States
3 months using the app
AfterShip replied November 15, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 11, 2024

Thanks

spork moda
France
18 days using the app
April 10, 2024

Got us all fixed up. So grateful.

CarandTruckRemotes
United States
About 1 hour using the app