Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 17, 2014

Fantastic app, easy to install and set up - adds a very professional service to our customers - highly recommended

Alfie Douglas
United Kingdom
Almost 6 years using the app
September 9, 2021

I needed customer support to get me started with enough knowledge of the app. Harshvardhan was very helpful and patient.

daniella store
United States
Almost 6 years using the app
Edited December 4, 2014

Such a great App for New Start ups. few clicks and you are ready. Must Try for every new entrepreneurs. It's gives your customer professional feeling.

You people done a great Job by creating this App. this is really very is install and use. after support system is such Key feature for this app. Trust me you people are great, I am saying because I personally use it.

Printadda
India
Almost 6 years using the app
August 31, 2015

This worked great with our e-shop! Efficient and up to date tracking!

Peak Gems Dot Com
Hong Kong SAR
Over 5 years using the app
October 2, 2023

Excellent application, very useful. Quick and friendly customer service, great experience with them.

2b Gioielli
Italy
Over 5 years using the app
August 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Little Drops of Water
Hong Kong SAR
Over 5 years using the app
December 23, 2023

Atención de lujo. Gracias fue muy rápido.

ProWittyPetDesigns
Mexico
2 months using the app
January 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

WoodWe
Lithuania
Over 5 years using the app
May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Assembly
India
Over 5 years using the app
December 16, 2016

The customer service is quite amazing, they coached us through any help we needed and answered every question. The overall system is clean and easy to use. We love the customer-facing tracking page (we do the paid version).. the design is quite better than what even top e-comm sites who develop their own pages have. 110% recommend

Yardkid
United States
Over 5 years using the app