Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

July 15, 2021

Began using this app recently. The customer support is great, always there to walk you through and guide you. So far so good!

Studio by TCS
United Kingdom
Over 4 years using the app
February 2, 2023

Great app. All my tracking numbers were properly identified as the correct carrier. It was a total disaster with another P app (falsely advertised their carrier + incorrectly identifying my carriers). I regret and I should have switched over to Aftership earlier. Their support, Aseem, has been helpful to my set up as well. Highly communicative. Thank you.

Gentle No More
Singapore
Over 4 years using the app
December 30, 2021

Very Impressive Customer service & Clearly Excellent App. Aftership's been high quality for years now. Impressive App Maintenance and Competitiveness.

Babys Passion
Canada
Over 4 years using the app
January 27, 2022

Customer service is very helpful and quick. The app performs exactly as expected. Love that they are constantly improving and providing updates as well.

Classy Chic
Canada
Over 4 years using the app
December 16, 2013

Awesome app! I love that I can allow my customers to follow their shipments with one click, and am especially happy it works with French carriers!

Tayrona
France
Over 4 years using the app
Edited February 17, 2017

This app is super easy to install and works smoothly. We love the time we save by having customers automatically notified about where their shipments are and when they are delivered. It dramatically cuts down on the amount of time spend fielding customer calls regarding when their order will arrive.

Terraslatepaper
United States
Over 4 years using the app
May 11, 2022

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

ROYAL CODES
United States
Over 4 years using the app
July 6, 2015

Simple and easy to install. Although I cannot import the orders at the beginning, I remove my store and add it again then it works. Good job!

Getwirelesschargers
Hong Kong SAR
About 4 years using the app
March 13, 2024

Trust and Secure !

AuraBank™
France
About 2 months using the app
July 9, 2021

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

Tiaracle
United Kingdom
About 4 years using the app