Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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Simple to incorporate into site, has all the functionality we need. Good feedback from customers on the tracking. Would highly recommend.
This app works wonders! We can customize the different notifications to our brand using their premium service. It automatically knows when we have new orders and imports them every 3 or so hours. After that, emails are sent out to our customers about their order and the status of it. We also like how it has 1 place to track packages through multiple carriers, which makes it easy for international and UPS Mail Innovations packages. There is no need to go to multiple websites to track a shipment. There could be improvement on the time for the order importer, maybe 1 hour instead of 3 hours. It would also be nice to have the tracking button/widget follow the responsiveness of our website. The url that Aftership supplies us could have room for us to style it according to our brand colors/theme. Other than those few minor things, this app is great.
Great customer service
Andrew at AfterShip is awesome. I had a charge on my credit card and I emailed the company. I had an email back that same day explaining what it was for. After I wrote the review, he gave me a $10 credit!!
5* app, I am very pleased with it, recommend it to all.
This is an awesome app! Love it!
This app is brilliant! Bilieve or not this app is better than the tracking service of the Shipping company I use on my sotore.
Awesome App. It's cheap, and affordable and very useful.
One of the most wonderful thing AfterShip provides is the long list of Courier/Posting Companies. How brilliant. It really ease off the hassles of going into different tracking sites to trace the parcels. Its a wonderful app. Highly recommended!
Great customer service, the sales rep walked me through solving my issue quickly and efficiently. I would recommend.