Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

July 9, 2021

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

Tiaracle
United Kingdom
About 4 years using the app
July 23, 2015

Excellent app indeed. I can't thank you enough... Highly recommended to everyone who uses postal couriers.

Sapphireparadise
United States
About 4 years using the app
May 8, 2024

Super Support und tolle App, kann ich nur empfehlen!

TierToys24
Germany
27 minutes using the app
February 20, 2014

Works great! Love the SMS functionality. Will give premium features a try.

CHROMAKIN CLOTHING LTD.
Canada
About 4 years using the app
August 2, 2021

excellent app. shipping update transactional messages are highly relevant to customers & get great engagement. aftership is an excellent way to customize the messages and the landing page they point to. highly recommended.

Aria Lattner
United States
About 4 years using the app
July 24, 2015

Excellent app which is really popular with your customers keeping them updated on their deliveries and making us aware of any delivery issues. Greatly improves our customer service.

Nationwidetrailer
United Kingdom
About 4 years using the app
April 22, 2014

I have installed this app just two weeks ago and am still using the free version. So far I am very impressed with the ease of use and service over all. I am especially delighted, since Aftership is from Hong Kong, as we are. Great job! I look forward to use this more and more. As soon as I have figured out how I want to run the whole customer experience on my store, I might upgrade to premium.

Ragazzo
Hong Kong SAR
About 4 years using the app
March 18, 2024

estou gostando, muito interessante. Ainda preciso usar mais um pouco. Por enquanto é isso.

Central Shop Now
Brazil
About 1 hour using the app
September 30, 2014

Absolutely love the service!! My customers have never ever been so happy. Ace !!

Cool Shit
United Kingdom
About 4 years using the app
October 29, 2023

I did have to speak with customer service and the rep that helped me"Nitin" was very helpful and understood my concern.

KallateralBeaute
United States
Almost 4 years using the app