Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 27, 2022

Works very well, customizable and reduced customer inquiries about tracking numbers and shipping status.

dashleigh
United States
About 5 years using the app
Edited June 28, 2023

I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.

SPARK PAWS
United States
About 5 years using the app
December 28, 2013

It was so simple and easy even a small kid can do it

Rimpledipakwalia
India
About 5 years using the app
May 24, 2017

The team at Aftership has amazing support. Very quick and friendly. We are happy with this app and more importantly our customers find great value in being able to track their own orders. Highly recommended.

Thank you,

babyfab.net
where being a baby is truly fabulous.

Babiesgifts Us
United States
About 5 years using the app
January 27, 2017

great app! saves us a lot of time tracking down orders

Laila Lyra
Philippines
About 5 years using the app
May 25, 2014

Great App, I found incredible support, free. cannot beat that

ChampSports
Mexico
About 5 years using the app
October 14, 2014

Absolutely essential app. Great support. Highly recommend it.

LuluandBelle
Ireland
About 5 years using the app
Edited April 12, 2021

Happy with app and the customer service they offer. Thank you it was very quick to deal with my issue. Thanks

Lucky paws pet store
United Kingdom
About 5 years using the app
February 14, 2014

amazing app , helps customers in tracking movement of their package, reduces calls to our support team

iRepair India
India
About 5 years using the app
Edited March 24, 2017

I use Aftership on both my ecommerce stores, and it is an amazing dashboard for keeping track of all my outgoing and incoming packages. This tool is a very imperative part of my business

Closettreasures
Canada
Almost 5 years using the app