Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

March 15, 2016

solved pretty much all my tracking worries.

Siam Mandalay
Hong Kong SAR
Over 7 years using the app
September 3, 2015

Can't go wrong, update your customers every step of the way. Reduce inbound calls, delight customers. Win, win!

Simplebabynecessities
United States
Over 7 years using the app
September 15, 2013

How come you don't use the Aftership yet? Do you ship internationally? Just install it now. It's easy and powerful.

I sell overseas from South Korea. It was hard to track items and inform customers. But aftreship makes me happy. it tracks all of the world and lets my customers know the status of parcels by SMS and emails including a tracking link. no matter which country.

KollectionK
South Korea
Over 7 years using the app
October 4, 2023

We have had a great experience with AfterShip thus far. This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thank you!

ES Corner
Hong Kong SAR
Over 7 years using the app
Edited August 25, 2020

Great application! Logistics all in once place. Easy to install, works right out the box, and provides great logistic information.

GotPetSupplies.com
United States
Over 7 years using the app
October 27, 2015

This is great, my customers love being kept in the loop and I don't have to do a thing!

Super easy setup and very affordable

All Green Hydroponics
United States
Over 7 years using the app
June 30, 2014

This has really freed up so much time because it has greatly reduced customer inquiries for an order update status. The SMS notifications for exceptions to delivery empowers the customer to manage the issues with shipping. It also gives you a great snapshot of the post shipping experience for your customers and identifies inefficiencies with certain carriers etc. I love this app.

Sunny's Hair
United States
Over 7 years using the app
Edited February 23, 2021

ANOTHER UPDATE: THIS. APP. RULES. PERIOD. I honestly could not be happier with this app, I think it's a game changer and 100% recommend it to everyone I can. Andrew, one of the Founders, is a Class Act and super smart guy, and always gets back to me on very quick timing. My customers RAVE about the emails I send alerting them to the Status of their Shipments, and it gives us a chance to reinforce marketing messages to them. Keep up the great work guys. Ray Doustdar
www.buiced.com INITIAL REVIEW:
Overall, the concept of the App is excellent and something that I think is potentially an incredible value add to my shipping process at www.buiced.com. I currently use ShipStation as my solution for shipping my orders (they are excellent by the way), and so I feel like my process is very efficient. But, they do NOT communicate with my customers after sending the initial email that says their Liquid Multivitamin has shipped. I think this App could fill that role, and then allow more touch points with my customers so they rest assured that their product is coming to them. The installation was very easy, although for some reason it did NOT show up in my Apps section on my Dashboard right away. But it did pull the CURRENT orders that and NOT been delivered, and it was cool the way it showed all the steps that had taken place. I emailed the developers and suggested maybe a 14 Day Free Trail to really test out all the aspects, but regardless I plan on giving this a run. That would have made me give this 5 Stars, but again, it seems like a great App and worth seeing if it can help you track stuff, and also be a nice thing for your customers. UPS has something along these lines called MyChoice I think, and Amazon also it feels like sends me a few emails keeping me up to date as to the status of my Order. I like that, it makes me feel confident they are on it, and that my product is coming. If Amazon and UPS believe in this, so do I ! Great App Guys. Ray Doustdar
www.buiced.com

Buiced Liquid
United States
Over 7 years using the app
June 2, 2022

Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.

The Top Ref
Canada
About 7 years using the app
December 10, 2013

Easy to set-up with some great features

Digislider
United Kingdom
About 7 years using the app