Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 27, 2024

Great customer service. Aseem was very helpful in resolving my problem.

Tech Top A
Canada
About 22 hours using the app
August 15, 2024

thank you

Betesamuel
United States
About 2 years using the app
September 10, 2024

AfterShip has excellent customer service.

Deeply Sweet Gifts
United States
8 days using the app
September 18, 2024

very easy to use and provides all the necessary needs for the order tracking.

JAGIARA
United Kingdom
About 23 hours using the app
October 23, 2024

Nice app, a little bit hard to use, but survice is good problem solved

WOOglasses
United Kingdom
34 minutes using the app
June 11, 2024

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
Australia
5 months using the app
August 15, 2024

very good service, and really helpful!

Ladysnb
China
17 days using the app
July 26, 2024

perfect for what i need

M-tech electronics
Canada
3 months using the app
July 27, 2024

excellent customer service from Ritika and the team in general, so professional and attentive.

One Eleven Deals
United Arab Emirates
About 1 month using the app
June 15, 2024

Nitin Kunwar helped me very fast and made everything work amazing support thank you very much!

MyPaJo
Germany
Over 2 years using the app