Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

September 8, 2023

Excelente aplicación y soporte técnico muy amigable. La recomiendo

Tienda Naturista Pronapresa
Mexico
About 5 years using the app
December 19, 2013

Excellent app. I am able to provide my customers with much more detailed shipping details and keep a much better eye on things than just the default info that shopify provides.

AttractionOil.com
United States
About 2 months using the app
February 13, 2014

Installation complete. Easy process. Great tool

CINT Series
New Zealand
About 2 months using the app
January 27, 2017

great app! saves us a lot of time tracking down orders

Laila Lyra
Philippines
About 5 years using the app
August 21, 2015

Really app is great, please work on support.... its very delay on response rest I don't have complain

Kufnees
South Africa
Almost 3 years using the app
Edited April 12, 2021

Happy with app and the customer service they offer. Thank you it was very quick to deal with my issue. Thanks

Lucky paws pet store
United Kingdom
About 5 years using the app
June 1, 2015

This app perfectly solves our need for SMS and Email Notifications. Because all the mails sent from Shopify Servers were going into the SPAM folders of our customers so we were on a lookout for the perfect solution to this!

Thanks Aftership for the quick support and for the cooperation :)
Kanika
www.fever21.in

Fever 21
India
About 2 months using the app
June 29, 2017

good apps, make me easy to track all my customer or my parcel

Ukuniliukulele Sg
Singapore
Almost 5 years using the app
June 11, 2024

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
Australia
5 months using the app
December 12, 2016

A+ for the app, D- for the support. Love the functionality of the app, BUT for as critical and time-sensitive a function as communicating with customers about their shipping information -- especially at the holidays -- the developer should offer more and better support than e-mail only a day later than when you need help. Also, the YouTube videos are out of date. We'll keep using it...and hoping we don't need timely help.

Skybox Press Store
United States
Almost 5 years using the app