Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

December 9, 2015

Very Useful App!
Thank you, AfterShip for this dandy App!
http://daisydressforless.com/

Daisy Dress For Less
United States
Over 6 years using the app
July 6, 2017

Operating an e-commerce startup with limited resource is a challenge. Especially if you ship internationally using different shipping providers.

Thanks to AfterShip we now no longer have to worry about which shipment is where. They are all conveniently listed in the app which saves us time (=money) and allows us to reach immediately to delayed shipments (=happy customers).

The email support is very quick and helpful. We had a small problem with the integration which was resolved within 24 hours.

Artisan Monkey 2
United Arab Emirates
Over 6 years using the app
September 22, 2016

a must have app, especially if you do lots of shipping. Easy to use and a great way to keep track of all your shipped orders.

Bitmapd
United States
Over 6 years using the app
September 15, 2014

Love it! Easy to use, great UI and very useful for our customers. Definitely recommend!

Hyperbiotics
United States
Over 6 years using the app
September 11, 2023

We've been using this app for years now with no issue whatsover. We are very satisfied with all the functionalities and with the support.

Coastal Passion
Italy
Over 6 years using the app
February 23, 2017

AfterShip helps us provide greater customer service and transparency to our clientele. AfterShip makes life easier for our customers and us by providing seamless tracking features. We are able to view and track all our shipments in the one place.

Rustix
Australia
Over 6 years using the app
February 7, 2014

Full service and control at your fingertips. I'm in love with this app, and it is one of the few apps really supporting us European business too.

Gives the clients and the shipper full overview, control and notifications on the shipments.

Hook up !

Soeder*
Switzerland
Over 6 years using the app
July 31, 2014

Had some initial questions before installation, the support team responded quickly and the app was easy to install. One tip make yourself an account on your store so you can check the order history page and that the install worked correctly. Looking forward to feedback from our customers

Barks & Bunnies - We Love.Them.Happy
United Kingdom
About 6 years using the app
October 21, 2014

We are absolutely thrilled with it. We have put tracking pages for our clients and are confident it will be very useful along with all the other features. A lot of fine tools, each very easy to use. We are guided step by step and everything goes smoothly. We were running in less than 10 minutes. Many thanks guys for this. I definitely recommend it! Great app!

Lectern Store by Urbann
Canada
About 6 years using the app
October 30, 2014

Nice app! Works really fine and keeps its promises. Clear and simple to use. Very powerful, lots of features and fulfill a need we had to keep our customers informed of all the delivery processes. Would recommend it all the way.

Lutrin shop - par Urbann
Canada
About 6 years using the app