Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited May 1, 2019

A MUST HAVE app......A real amazing app for tracking shipments.....you can track all your shipments at one place in real time with this app....plus the button widget is a bonus (your customers can track the delivery status......you can send email and SMS notifications!!!!!....I dont see a reason why one shouldn't have this app....Great work team AfterShip....I hope you guys come up with more such apps which helps us monitoring and managing orders.

Zooomberg
India
Over 4 years using the app
June 28, 2014

This app functions exactly as described -- and the customer support is great. HIGHLY recommended.

Ebooks Direct at DianeDuane.com
Ireland
Over 4 years using the app
July 17, 2014

Most of our business is wholesale, so we dont want to spend a lot managing our retail business. AfterShip is a nice add on that helps reduce post ship communications

Swing Design
United States
Over 4 years using the app
August 6, 2015

AfterShip has immediately cut down 75% of our customers emails to our support helpdesk! The price for premium features (notifications) is very affordable. It really works! Even tracks shipping couriers in Greece where we are based!
The best addition we made to our shopify store. I don't even want to remember what we used to do to track orders before we installed AfterShip!
100% recommended.

Isapera
Greece
Over 4 years using the app
February 15, 2022

Ankush est professionnel, il m'a aidé dans chaque étape de configuration . Il est rapide et efficace.

Geek Side Shop
Canada
Over 4 years using the app
June 24, 2014

Great Application. A must install for any business trying to offer the full customer service experience.

ALLCustomStuff
United States
Over 4 years using the app
April 27, 2017

One of the best app on shopify! Awesome app!

Genuine By Anthony
United States
Over 4 years using the app
July 14, 2021

Does everything it promises and more. Very competitive pricing. Would recommend this solution as the best on the market. VERY helpful support team.

KetoKrate
United States
Over 4 years using the app
August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 4 years using the app
July 23, 2014

Amazing app and even better support! I experienced some problems with using it on Chrome and the Shopify team responded almost immediately via email, followed by a skype call to assist in debugging the issue. If I could award 10 stars, I would! Amazing customer service really.

GeekyGet
Singapore
Over 4 years using the app