Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

August 31, 2015

This worked great with our e-shop! Efficient and up to date tracking!

Peak Gems Dot Com
Hong Kong SAR
Over 5 years using the app
October 2, 2023

Excellent application, very useful. Quick and friendly customer service, great experience with them.

2b Gioielli
Italy
Over 5 years using the app
August 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Little Drops of Water
Hong Kong SAR
Over 5 years using the app
January 14, 2024

sehr hilfreiche sehr nette Kundenservice ich bin sehr zufrieden

Theraka.de
Germany
2 months using the app
January 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

WoodWe
Lithuania
Over 5 years using the app
May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Assembly
India
Over 5 years using the app
December 16, 2016

The customer service is quite amazing, they coached us through any help we needed and answered every question. The overall system is clean and easy to use. We love the customer-facing tracking page (we do the paid version).. the design is quite better than what even top e-comm sites who develop their own pages have. 110% recommend

Yardkid
United States
Over 5 years using the app
March 24, 2021

Great customer service, and a great app to add into your Shopify stores! It's very convenient and also makes your website much more professional after the customer orders.

AKTIVFIT
United States
Over 5 years using the app
August 12, 2014

Great APP!!!
Incredible you guys are fantastic.
Cant believe you finally made it and added Taxidromiki.

You are really amazing for working so hard on a free app.

This is a must-app for every shop owner.

GIANNOPOULOS.GR
Greece
Over 5 years using the app
May 21, 2017

A fantastic app. Perfect for what we need, lightweight and very user-friendly. Would highly recommend!

Baltic Beauty
United Kingdom
Over 5 years using the app