Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

February 2, 2023

Great app. All my tracking numbers were properly identified as the correct carrier. It was a total disaster with another P app (falsely advertised their carrier + incorrectly identifying my carriers). I regret and I should have switched over to Aftership earlier. Their support, Aseem, has been helpful to my set up as well. Highly communicative. Thank you.

Gentle No More
Singapore
Over 4 years using the app
December 30, 2021

Very Impressive Customer service & Clearly Excellent App. Aftership's been high quality for years now. Impressive App Maintenance and Competitiveness.

Babys Passion
Canada
Over 4 years using the app
June 11, 2014

Excellent user-friendly design that makes it simple for me and my clients to track packages.

Simply Neat & Clean
United States
About 2 months using the app
January 27, 2022

Customer service is very helpful and quick. The app performs exactly as expected. Love that they are constantly improving and providing updates as well.

Classy Chic
Canada
Over 4 years using the app
May 12, 2021

the app help our customer to track package very well and save much time for our service. very useful app

Arabella Hair
China
Over 4 years using the app
August 20, 2017

This app is awesome. If the tracking history can be customized to remove Chinese words will be even better.

$0.10 per record is a bit too high, better if can consider reducing it.

Modern Simplicity Creation
Malaysia
Over 4 years using the app
November 17, 2023

Help has been super helpful

I Love My Freedom
United States
Over 4 years using the app
AfterShip replied November 18, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 5, 2024

Great,recommended

CrewSkull®
United States
Almost 3 years using the app
December 31, 2013

Just what I was looking for! Great app!

Remarkable Obsessions
United States
About 2 months using the app
April 8, 2020

App helps to keep track on all my package going out and those coming in. Some updates are not real time, but it works for me.

The Simple Knot
United States
Over 4 years using the app