Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited April 23, 2019

great app, usefull. easily integrated in our shop. fully customizable. easy to configure. very clear pricing.

Montezemolo
Italy
About 4 years using the app
April 22, 2014

I have installed this app just two weeks ago and am still using the free version. So far I am very impressed with the ease of use and service over all. I am especially delighted, since Aftership is from Hong Kong, as we are. Great job! I look forward to use this more and more. As soon as I have figured out how I want to run the whole customer experience on my store, I might upgrade to premium.

Ragazzo
Hong Kong SAR
About 4 years using the app
September 9, 2016

It is a must have App. The option to send emails and SMS notification for different triggers are very useful to keep customers posted on shipping status.

Www Pinkhippostore Com
India
About 4 years using the app
October 29, 2023

I did have to speak with customer service and the rep that helped me"Nitin" was very helpful and understood my concern.

KallateralBeaute
United States
Almost 4 years using the app
September 30, 2014

Absolutely love the service!! My customers have never ever been so happy. Ace !!

Cool Shit
United Kingdom
About 4 years using the app
Edited April 20, 2015

Great way to track our Shipping all in one place. Thanks AfterShip!!

Juara Cosmetics
United States
Almost 4 years using the app
August 28, 2014

Awesome app! Works great, assures that you know right away if there is a problem with one of your shipments without having to track everything individually. Would highly recommend it to others :)

MidKnightGlass.com
United States
Almost 4 years using the app
January 22, 2014

Great App!
Easy to use, works excellent
lovit!

thehypeshop
Austria
Almost 4 years using the app
July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

Bluemoon Secrets Chamber
Singapore
Almost 4 years using the app
April 3, 2017

Awesome app! Easy to use and customize, ultra powerful, good price... 5 stars.

Kikelox
United States
Almost 4 years using the app