Reviews (4,788)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.
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DO NOT INTEGRATE YOUR CREDIT CARD INFORMATION WITH THEM, THEY WILL KEEP CHARGING EVEN THE SUBSCRIPTION IS CANCELED. AND SUPPORT WILL NOT HELP YOU TO SOLVE THE PROBLEM.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
We're trying to connect you over email so that we can help you with the issue you are facing regarding the Payment for AfterShip.
We are actively working on your concern please be assured.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Simply an excellent app for shipping updates and tracking packages...
great app, usefull. easily integrated in our shop. fully customizable. easy to configure. very clear pricing.
It is a must have App. The option to send emails and SMS notification for different triggers are very useful to keep customers posted on shipping status.
Have had no issues while using this app. They always respond and help immediately with any issue.
Would be better if it had translations.
This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"
I did have to speak with customer service and the rep that helped me"Nitin" was very helpful and understood my concern.
We've been using Aftership for a few years. It is a great app, but we are now going uninstall and use Shopify's default shipping notifications. One thing to be aware of if you are considering this app, is that you will be forced to pay an extra $10/mo for an SSL. If you don't, your customers will see a 'not safe' message on your tracking page. Other than that, it works as well as they say it does.
Animesh was great. Resolved my issue fairly quickly. So far we like using it which has been great. Thank you
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip