Reviews (4,788)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

December 10, 2013

Great app for customer service...As an online store in Mexico where there is a lack of information, this gives our customers peace of mind.

bebe2go.com
Mexico
Over 3 years using the app
June 5, 2017

We were using Aftership mobile App to track shipments before we started using AfterShip Shopify App. Its really handy as it sync with Order Tracking numbers and show shipment status. I will definitely recommend his app to fellow store owners, because of its usefulness and taking tracking burden away from you. Really simple to use.

Sikhbeard Clothing Store
United States
Over 3 years using the app
September 18, 2014

this app is amazing, easy to review all the trucking.

turquoise
United States
Over 3 years using the app
April 16, 2017

very valuable app helping us giving a better services to our customer. thanks so much.

Safaryworld Camping Fisfing
United States
Over 3 years using the app
December 11, 2021

Great app simple to use great customer support, definitely check them out. A little pricey as you get up there but worth it

Flaara Beauty
United States
Over 3 years using the app
April 13, 2016

I love this app. Simple easy to install intuitive. Thank so much!

Walletsbymel
United States
Over 3 years using the app
Edited December 10, 2017

Wow! AfterShip truly makes life easy! All you do is fulfill your orders, with tracking numbers (whether it's manually, Oberlo or Shopified) and AfterShip takes over.
You can completely customize the notifications it sends to customers. Not just the look and feel of the e-mail and texts, but even the timeliness of them.

You can FORCE AfterShip to load a tracking number, or have it load in a whole string of them via .CSV file (useful for loading in tracking numbers already existing in your system when you first install the program).

My customer service requests have plummeted since AfterShip was installed. No more "Where's my order?" They already know!

Plus, AfterShip customer support is amazingly fast, quick, and easy to understand! Wonderful app!

****UPDATE.. After 18 months of using, AfterShip is still my go-to app. It works so incredibly seamlessly and takes no effort on my part whatsoever. Customers continue to leave comments how they love receiving the tracking information (both via e-mail and text messaging). One of the best apps I know of!

Perfect Wonders
United States
Over 3 years using the app
November 4, 2014

Great, easy to use app. Very useful little tool. Recommended to use on your shopify store!

Angler's Bay Clothing & Apparel
United States
Over 3 years using the app
December 1, 2023

Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.

Old Gringo Boots
United States
Over 3 years using the app
December 10, 2016

Great app. Very useful, Saves lot of time in tracking shipments. Lovely user interface. Recommend both the free and premium version.

Swtc
India
Over 3 years using the app