Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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very valuable app helping us giving a better services to our customer. thanks so much.
I love this app. Simple easy to install intuitive. Thank so much!
Wow! AfterShip truly makes life easy! All you do is fulfill your orders, with tracking numbers (whether it's manually, Oberlo or Shopified) and AfterShip takes over.
You can completely customize the notifications it sends to customers. Not just the look and feel of the e-mail and texts, but even the timeliness of them.
You can FORCE AfterShip to load a tracking number, or have it load in a whole string of them via .CSV file (useful for loading in tracking numbers already existing in your system when you first install the program).
My customer service requests have plummeted since AfterShip was installed. No more "Where's my order?" They already know!
Plus, AfterShip customer support is amazingly fast, quick, and easy to understand! Wonderful app!
****UPDATE.. After 18 months of using, AfterShip is still my go-to app. It works so incredibly seamlessly and takes no effort on my part whatsoever. Customers continue to leave comments how they love receiving the tracking information (both via e-mail and text messaging). One of the best apps I know of!
Great, easy to use app. Very useful little tool. Recommended to use on your shopify store!
Great app. Very useful, Saves lot of time in tracking shipments. Lovely user interface. Recommend both the free and premium version.
Even though Aftership could not resolve my problem because it's not related to their app, the support rep Ankit P said they would still ask and get me any information that could be helpful.
The app is great. Customer service is excellent! The service was quick and on time. I used this app to help me track my shipping.
The tracking app is a great addition to the store. Provides customers with timely tracking and also links the tracking numbers to couriers where sometimes our 3pl's links aren't complete. Thanks guys!
Very easy to use, super straightforward, and customizable to make it match your branding even with the free plan.
Also super kind support! Highly recommended!
Wonderful app for tracking all my shipments in one place.
I used this app last year - and Im back using it again this year.
No complaints from me so far :)
Thanks for building a wonderful free app!
-Sara