Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

June 5, 2015

This is a great app as it abstracts the numerous tracking interfaces from multiple carriers into one familiar interface that stays in the store.....

The support from Michael and Andrew is fantastic. Great App, solid and stable

Online Lighting
United States
Over 4 years using the app
Edited November 14, 2016

This app has been dependable and helpful in many ways.

Toxtests Com
United States
Over 4 years using the app
April 5, 2015

Keeping our customers in the KNOW sells more BEARD OIL. Keeping you customers up to date with their shipping will surely help bring them back again and again.

BeardFriendly USA | Buy Beard Oils Online
United States
Over 4 years using the app
February 4, 2024

fire

E-SHOP2DAY.COM
United States
About 2 months using the app
Edited May 1, 2019

A MUST HAVE app......A real amazing app for tracking shipments.....you can track all your shipments at one place in real time with this app....plus the button widget is a bonus (your customers can track the delivery status......you can send email and SMS notifications!!!!!....I dont see a reason why one shouldn't have this app....Great work team AfterShip....I hope you guys come up with more such apps which helps us monitoring and managing orders.

Zooomberg
India
Over 4 years using the app
June 28, 2014

This app functions exactly as described -- and the customer support is great. HIGHLY recommended.

Ebooks Direct at DianeDuane.com
Ireland
Over 4 years using the app
July 17, 2014

Most of our business is wholesale, so we dont want to spend a lot managing our retail business. AfterShip is a nice add on that helps reduce post ship communications

Swing Design
United States
Over 4 years using the app
August 6, 2015

AfterShip has immediately cut down 75% of our customers emails to our support helpdesk! The price for premium features (notifications) is very affordable. It really works! Even tracks shipping couriers in Greece where we are based!
The best addition we made to our shopify store. I don't even want to remember what we used to do to track orders before we installed AfterShip!
100% recommended.

Isapera
Greece
Over 4 years using the app
February 15, 2022

Ankush est professionnel, il m'a aidé dans chaque étape de configuration . Il est rapide et efficace.

Geek Side Shop
Canada
Over 4 years using the app
June 24, 2014

Great Application. A must install for any business trying to offer the full customer service experience.

ALLCustomStuff
United States
Over 4 years using the app