Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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Not very user-friendly, but it does give you an option to export to CSV. I used that with Excel and created my own dashboard. Be careful what subscription you select, they will blindside you with overage charges- without warning!
Didn't do enough business to continue to pay for the app. I'm sure it would work for dropshipping companies excelling in high sales volume.
they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try
Im not sure how well it works, i was asked to review it in order to get the free plan. Hopefully it's worth it.
I will add review stars after it's great with free package for epacket. Thank you so much aftership
Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..
Thanks for your valuable feedback.
We understand that you didn't have the best experience using our app and wished for the features to be more flexible.
We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes a 5 star one.
We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@aftership.com
Harshvardhan Jha
AfterShip Team
great app,hliuoiuy79yoiuhliugt987yougvkuyfo87yug
I used this app for help me to track order. I like this app very good usability and very good service
helpful app but expensive and keeps asking for a review! how annoying! IT NEVER STOPS ASKING FOR A REVIEW. THE POPUP CONSTANTLY COMES UP!
Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.
Thanks for your valuable feedback.
We are pleased to know about your experience with our application and that we were able to meet your expectations.
It is our constant endeavor to delight our users and provide them with an engaging experience. I have noted your feedback related to the customization on the tracking page is somewhat lacking and have forwarded it to our product team.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip