Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 31, 2018

Not very user-friendly, but it does give you an option to export to CSV. I used that with Excel and created my own dashboard. Be careful what subscription you select, they will blindside you with overage charges- without warning!

Childrens Moda
United States
About 1 month using the app
September 29, 2020

Didn't do enough business to continue to pay for the app. I'm sure it would work for dropshipping companies excelling in high sales volume.

Absolute Accessory Store
United States
About 1 month using the app
April 25, 2020

they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try

Razr Glider
United States
About 1 month using the app
April 26, 2020

Im not sure how well it works, i was asked to review it in order to get the free plan. Hopefully it's worth it.

furbestieforever
United States
About 1 month using the app
June 3, 2019

I will add review stars after it's great with free package for epacket. Thank you so much aftership

EnInspire
Indonesia
About 1 month using the app
May 25, 2021

Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is ...

Māia
France
About 1 month using the app
AfterShip replied May 25, 2021

Thanks for your valuable feedback.

We understand that you didn't have the best experience using our app and wished for the features to be more flexible.

We are continuously ...

August 9, 2017

great app,hliuoiuy79yoiuhliugt987yougvkuyfo87yug

Myyn
Netherlands
About 1 month using the app
April 11, 2020

I used this app for help me to track order. I like this app very good usability and very good service

WATCHARVIN
Italy
About 1 month using the app
Edited September 20, 2017

helpful app but expensive and keeps asking for a review! how annoying! IT NEVER STOPS ASKING FOR A REVIEW. THE POPUP CONSTANTLY COMES UP!

Wizarding Wishes
United States
About 1 month using the app
May 14, 2022

Pretty good app however the customization on the tracking page is rather lacking. The marketing has these examples of beautiful tracking pages but in reality, there is almost none. Other than that, pretty good service. Wish not that many things were behind a paywall but would recommend anyway.

Zumtech
Sweden
About 1 month using the app
AfterShip replied May 15, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our application and that we were able to meet your expectations.

It is our constant ...