Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 17, 2017

I just installed it. Can't wait to use it

Omarelectronics
United States
About 2 months using the app
August 19, 2020

Thank you for the app it helped me a lot in my store i am really thankful for the app god bless!

Fnote Loza
Canada
About 2 months using the app
December 31, 2018

Not very user-friendly, but it does give you an option to export to CSV. I used that with Excel and created my own dashboard. Be careful what subscription you select, they will blindside you with overage charges- without warning!

Childrens Moda
United States
About 1 month using the app
September 29, 2020

Didn't do enough business to continue to pay for the app. I'm sure it would work for dropshipping companies excelling in high sales volume.

Absolute Accessory Store
United States
About 1 month using the app
April 25, 2020

they asked for a review before I've even used the app. No idea if it's good. But I guess I'll give it a try

Razr Glider
United States
About 1 month using the app
April 26, 2020

Im not sure how well it works, i was asked to review it in order to get the free plan. Hopefully it's worth it.

furbestieforever
United States
About 1 month using the app
June 3, 2019

I will add review stars after it's great with free package for epacket. Thank you so much aftership

EnInspire
Indonesia
About 1 month using the app
May 25, 2021

Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..

Māia
France
About 1 month using the app
AfterShip replied May 25, 2021

Thanks for your valuable feedback.

We understand that you didn't have the best experience using our app and wished for the features to be more flexible.

We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better.

We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at support@aftership.com

Harshvardhan Jha
AfterShip Team

August 9, 2017

great app,hliuoiuy79yoiuhliugt987yougvkuyfo87yug

Myyn
Netherlands
About 1 month using the app
April 11, 2020

I used this app for help me to track order. I like this app very good usability and very good service

WATCHARVIN
Italy
About 1 month using the app