Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff
Hi there,
Thanks for your kind words. One of my teammates will reach out to you to sort out all the issues in one go.
Best,
Shahbaz
Really app is great, please work on support.... its very delay on response rest I don't have complain
Support could be a little quicker to respond and the instructions are lacking detailed steps on where to go and how to... But apart from that, great app and I would highly recommend using it!
This app's pricing structure is very nice for beginners, it's free till we reach certain orders. Not very intuitive to use though! I wish there was an idiot-proof tutorial for all beginners to learn how to use the app!
Thanks for sharing your valuable feedback. Really happy to know that you liked the pricing structure of the AfterShip app.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
I understand you want tutorials for beginners in the app. I am sorry for the inconvenience; however we have registered your feedback and will definitely pass it on to our product team.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Rupam Sarma Tamuli
Team AfterShip
Great app for ecommerce beginner like me. Thanks for amazing app
Very helpful app. Helps me keep track of all my shipments by carrier date, etc. and tech support is great!
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great App! Love all the notification features. Sometimes it doesn't sync right, and sometimes it doesn't identify the correct shipper if using multiple methods of shipping for dropshipping, but besides that it is worth it!
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you.
Our Support Team is available 24/7 on live chat to assist you.
Regards,
Team AfterShip
Very useful and easy to use. I have been using it for over a year now no issues.
Fácil de instalar y configurar, soporta los carriers de México que necesito :D
Nice app, keeps my users informed and that helps keep customer inquiries down!