Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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Nitin was the most impressive support person I have come across on my ecommerce journey. I initially thought I might have to speak with the CEO, however, I believe that Nitin knows as much as he does. Thank you very much!!
This is the ultimate beginner friendly shipping add-on. complete free for 50 pcs per months!
Sehr hilfreicher Support, konnte das Problem, dass wir mit anderen Tracking-Apps haben lösen und storeübergreifend tracken. Der Customer-Support ist auch sehr kompetent und konnte unsere Probleme lösen!
The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!
Nitin was very helpful and patient - especially as I did not have a video or mic. He was able to take me through next steps and made me feel like its easy to get this kind of service on this APP
I needed some help setting up everything, and it appears they have support that helped me by talking and explaining all the steps during the meeting. We spoke with Saransh, and he was very helpful.
Great customer service. Aseem was very helpful in resolving my problem.
I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.
As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch.
I had a problem and then I asked for help through the chat. [ Saransh ] contacted me in less than 1 minute and found the problem within 5 minutes and told me how to proceed. Thanks !