Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 14, 2023

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

T-BOO, LLC
United States
Over 3 years using the app
April 14, 2017

Great app !!!!
Easy to use and very usefull !!

Aristonbooks
Switzerland
Over 3 years using the app
March 20, 2021

Great service Thank you so much for your help......................................................

S&N-Tech gadgets
United States
Over 3 years using the app
April 18, 2017

This is a great app, I really like being able to consolidate all my shipping activities in one place.

Smartlock
United Kingdom
Over 3 years using the app
September 21, 2023

Ankit was amazing and he did more than I ask!!! I had a simple problem but he went in and did a 100% work over of our account to make sure everything was right and in working order! 11 out 10!!!

The Trailer Parts Outlet
United States
Over 3 years using the app
Edited April 10, 2024

Really good experience with Chaitanya. Helped solve issues.

AESTHEDEX
United States
Over 3 years using the app
February 15, 2017

Great product. Easy to install and seamlessly connected to our back end marketing system.

Oral I V
United States
Over 3 years using the app
February 17, 2023

The Technician Rahul provided me with excellent customer service and troubleshooting assistance. He was able to pinpoint my issue and resolve it very quickly. He also assisted me to get with getting set up for a demo to help my company understand all the other features of Aftership.
We like the AfterShip app and we are excited to learn more about its other features.

Simple Gymwear
United States
Over 3 years using the app
Edited May 26, 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Mon Univers Bébé
Switzerland
Over 3 years using the app
March 19, 2023

Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.

Jawliner
Germany
Over 3 years using the app