Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 29, 2017

Infinitely better than the built-in solution, the branded sub-domain creates customer confidence. One of the "must-haves".

Lab401
France
Over 3 years using the app
November 13, 2023

Works very good :). Support team answers very fast. Thanks!

AG Manualidades
Mexico
Over 3 years using the app
November 13, 2013

GREAT, awesome tracking tool

Loves Creation
United States
Over 3 years using the app
June 21, 2016

Excellent app. Has basically eliminated a lot of customer service headaches. Worth every penny (and it's cheap too!).

Stone Bull Fight Club
United States
Over 3 years using the app
March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Satya Online
United States
Over 3 years using the app
May 5, 2021

Super helpful support team, Very response and guide us to setting up. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.

YoYoMoNo
Canada
Over 3 years using the app
May 29, 2017

Great app! you can see it in action on my site: www.shoptropicdreams.com

Shoptropicdreams
Philippines
Over 3 years using the app
Edited June 3, 2021

Wonderful app. Quick and smart customer support, they give an answer in no time. Highly recommended!!

Rugged Yogis Apparel
Ukraine
Over 3 years using the app
August 25, 2014

Easy to use and quick to set up. The premium features for better notification emails sound great too which is something I think a lot of business need.

BarkGoods
United States
Over 3 years using the app
May 27, 2017

Very good feature. Our Clients love being informed about the delivery and all possible delays in it. Highly recommend!

Ninebot Store
United States
Over 3 years using the app