Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

September 6, 2016

This is a great app for my customers and myself. I just love this app and so do my customers.

Immaculate Organic Soaps
United States
Over 4 years using the app
February 2, 2023

Great app. All my tracking numbers were properly identified as the correct carrier. It was a total disaster with another P app (falsely advertised their carrier + incorrectly identifying my carriers). I regret and I should have switched over to Aftership earlier. Their support, Aseem, has been helpful to my set up as well. Highly communicative. Thank you.

Gentle No More
Singapore
Over 4 years using the app
December 30, 2021

Very Impressive Customer service & Clearly Excellent App. Aftership's been high quality for years now. Impressive App Maintenance and Competitiveness.

Babys Passion
Canada
Over 4 years using the app
December 16, 2013

Awesome app! I love that I can allow my customers to follow their shipments with one click, and am especially happy it works with French carriers!

Tayrona
France
Over 4 years using the app
November 27, 2023

Bonne interface et assistance vive et réactive.

Grand Line Treasures
Morocco
About 2 months using the app
May 12, 2021

the app help our customer to track package very well and save much time for our service. very useful app

Arabella Hair
China
Over 4 years using the app
November 23, 2023

Buen servicio al cliente

FrozenFashions
Spain
About 2 months using the app
Edited February 17, 2017

This app is super easy to install and works smoothly. We love the time we save by having customers automatically notified about where their shipments are and when they are delivered. It dramatically cuts down on the amount of time spend fielding customer calls regarding when their order will arrive.

Terraslatepaper
United States
Over 4 years using the app
July 6, 2015

Simple and easy to install. Although I cannot import the orders at the beginning, I remove my store and add it again then it works. Good job!

Getwirelesschargers
Hong Kong SAR
About 4 years using the app
July 9, 2021

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

Tiaracle
United Kingdom
About 4 years using the app