Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

July 23, 2015

Excellent app indeed. I can't thank you enough... Highly recommended to everyone who uses postal couriers.

Sapphireparadise
United States
About 4 years using the app
February 20, 2014

Works great! Love the SMS functionality. Will give premium features a try.

CHROMAKIN CLOTHING LTD.
Canada
About 4 years using the app
April 16, 2017

Simply an excellent app for shipping updates and tracking packages...

Kkllc
United States
About 4 years using the app
July 24, 2015

Excellent app which is really popular with your customers keeping them updated on their deliveries and making us aware of any delivery issues. Greatly improves our customer service.

Nationwidetrailer
United Kingdom
About 4 years using the app
Edited April 23, 2019

great app, usefull. easily integrated in our shop. fully customizable. easy to configure. very clear pricing.

Montezemolo
Italy
About 4 years using the app
April 22, 2014

I have installed this app just two weeks ago and am still using the free version. So far I am very impressed with the ease of use and service over all. I am especially delighted, since Aftership is from Hong Kong, as we are. Great job! I look forward to use this more and more. As soon as I have figured out how I want to run the whole customer experience on my store, I might upgrade to premium.

Ragazzo
Hong Kong SAR
About 4 years using the app
September 9, 2016

It is a must have App. The option to send emails and SMS notification for different triggers are very useful to keep customers posted on shipping status.

Www Pinkhippostore Com
India
About 4 years using the app
October 29, 2023

I did have to speak with customer service and the rep that helped me"Nitin" was very helpful and understood my concern.

KallateralBeaute
United States
Almost 4 years using the app
September 30, 2014

Absolutely love the service!! My customers have never ever been so happy. Ace !!

Cool Shit
United Kingdom
About 4 years using the app
Edited April 20, 2015

Great way to track our Shipping all in one place. Thanks AfterShip!!

Juara Cosmetics
United States
Almost 4 years using the app