Reviews (4,776)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Anurag helped me very well. I was amazed how fast everything went. An issue I was fighting with for 2 days only lasted for 10 minutes for him. I liked that he did this by sharing my screen, so that I had everything in my hands. His instructions are clear and will help you move forward quickly. I am very satisfied with Aftership. The admin panel is very similar to that of Shopify so it is very easy to use. The customer service is available 24/7 and super fast with answers.
Love it. More to the point, so will my customers :)
Delivery tracking is one of my primary customer service inquiries. AfterShip gives me a comprehensive status dashboard and, more importantly, gives my customers timely, user-friendly updates. Although there are other delivery tracking solutions, I don't think any of them are as useful or confidence-inspiring as AfterShip.
Super fast response from customer support team, really helpful. Love that I can customise the tracking page and they have an official app as well.
This is the best tracking app i have ever used. I highly recommend it. I have used it for about 2 years now and its great. Simple to use, easy to understand, the layout is clean and customer support is FAST and GREAT! A must have app for your store if your serious about ecom.
Great App, easy setup. Look forward to providing some top-notch customer service with this.
This app is super easy to set up and customize! And customer support is very helpful and responsive
Great app! Very Helpful and so far, the only one that works for Portuguese users!
Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.
Fab app, Thank you !
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