Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

August 28, 2014

Awesome app! Works great, assures that you know right away if there is a problem with one of your shipments without having to track everything individually. Would highly recommend it to others :)

MidKnightGlass.com
United States
Almost 4 years using the app
January 22, 2014

Great App!
Easy to use, works excellent
lovit!

thehypeshop
Austria
Almost 4 years using the app
July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

Bluemoon Secrets Chamber
Singapore
Almost 4 years using the app
April 3, 2017

Awesome app! Easy to use and customize, ultra powerful, good price... 5 stars.

Kikelox
United States
Almost 4 years using the app
February 21, 2017

This app is most definitely one of my favorite apps in the Shopify app store. I've used AfterShip plenty of times in the past to track my own packages and it has always been exceptional, but the way Aftership integrates with your Shopify store is really something else. It makes accessing and tracking shipments much, much easier (and I can see all of my customers' info should I ever need to send them an email, update information, and the like). Great app!

Y Label Apparel
United States
Almost 4 years using the app
November 2, 2021

Pretty slick and finally added Taiwan Post and Singapore Post. Now someone who isn't in the USA can use it. Thanks!

WRAPTIE
Taiwan
Almost 4 years using the app
March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

SYSTEM FOUR CORPORATION
United States
Almost 4 years using the app
June 3, 2017

This is a must have for any e-commerce store. This has helped my store literally overnight.

Ross Reviews
United States
Almost 4 years using the app
October 13, 2021

One of the few giant apps that keeps improving and working seamlessly from day one. It's pretty clear that the team cares about their product & customers, the very reason why I'd recommend this to anyone.

ePetOnline
Australia
Almost 4 years using the app
February 17, 2023

Aftership is very easy to use and helps our both us and our customers stay up to date on the status of shipments. Aftership also has excellent integration with Klaviyo for sending email updates to customers.

Rebel Raw
United States
Almost 4 years using the app