Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

April 3, 2017

Aftership is such a sound product, and in my opinion a must-have for every ecommerce store. The best part is that it covers literally all the logistics players in the world, agnostic of region and scale. It makes tracking so simple, and notifications on every step of the order lifecycle keeps customers informed and on their toes.
Would have been great if their SMS pricing was a tad cheaper :) But still, Aftership is second to none.

Www Jokerandwitch Com
India
Almost 4 years using the app
October 30, 2023

Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!

Proper Good
United States
Over 3 years using the app
February 20, 2017

Amazing and very helpful tool. Make me and customers happy.

Silverfirestore
Lithuania
Almost 4 years using the app
May 29, 2021

I used this app to have a beautiful tracking page for my customers. I love it! Great customer service too!

Prayers Planner
United States
Almost 4 years using the app
August 17, 2021

This app really helps us keep track of the exceptions on our orders to stay ahead of them and hold our carriers accountable.

4ocean
United States
Almost 4 years using the app
March 21, 2017

Great app. Keeps customers informed of where their packages are in real time. We use this software on Areios Defense and North Tactical Supply Co. to keep our customers confident in our speedy delivery.

Areios Defense
Canada
Almost 4 years using the app
April 22, 2021

Great and Very Easy to setup. Thanks Dev's team for your hard work. The plan also available from free to paid plan.

BREEDER-CARE™ ONLINE STORE
Thailand
Almost 4 years using the app
February 5, 2014

Just started using it on our website and it's looking great. Wondering if we can translate all to spanish. Keep up the good work!

pet n'GO
Mexico
Over 3 years using the app
Edited January 22, 2016

Just love it. Works perfectly.
I would suggest to add MaltaPost as you dont have it ;)
Great job guys!

Metju
Spain
Over 3 years using the app
May 6, 2017

Aftership is fantastic, not only does provide a seamless tracking experience for my customers, it reduces the time required to properly manage customer service and after sales support. As well as helping my customers, the app has definitely made me a lot more confident in running my business. Aftership's apps are essential for everyone who is serious about their ecommerce business.

Hoodlyf
Australia
Over 3 years using the app