Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 25, 2014

5* app, I am very pleased with it, recommend it to all.

Corkor
Portugal
Almost 3 years using the app
February 26, 2021

I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!

Bloomy Wellness
United States
Almost 3 years using the app
Edited January 23, 2024

The support of Aftership is always available and provides us immediate support when we need it. Well done and keep it up !!

iSmart Home Gadgets
Hong Kong SAR
Almost 3 years using the app
June 28, 2016

Easy to install and works great for giving customers an easy time to find there tracking info on orders

Rainbowvapes
United Kingdom
Almost 3 years using the app
January 27, 2022

Right away I received the help I needed. Ankush gave me very fast and efficient help and did everything he could to make sure that my needs were met. 10/10.

AYVA DIOR COSMETICS
United States
Almost 3 years using the app
Edited December 21, 2021

Looking forward to using this with our reviews app to generate more timely review requests for our customers and improve the shopping experience onsite.

Freedomravewear
United States
Almost 3 years using the app
July 7, 2015

This is an awesome app! Love it!

Chicerman
United States
Almost 3 years using the app
Edited July 10, 2021

love their service. Especially their team is very active and happy to help.
I Will surely recommend it to everyone..

Mini's Lifestyle Store
India
Almost 3 years using the app
December 15, 2014

This app is brilliant! Bilieve or not this app is better than the tracking service of the Shipping company I use on my sotore.

Funny Monkey
Ireland
Almost 3 years using the app
September 25, 2021

I haven't had any shipment yet, but I like the app so far, customer service is very friendly and helpful, responded in a few minutes,

Cazavelle
Australia
Almost 3 years using the app