Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

February 17, 2023

The Technician Rahul provided me with excellent customer service and troubleshooting assistance. He was able to pinpoint my issue and resolve it very quickly. He also assisted me to get with getting set up for a demo to help my company understand all the other features of Aftership.
We like the AfterShip app and we are excited to learn more about its other features.

Simple Gymwear
United States
Over 3 years using the app
Edited May 26, 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Mon Univers Bébé
Switzerland
Over 3 years using the app
March 19, 2023

Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.

Jawliner
Germany
Over 3 years using the app
November 13, 2023

Works very good :). Support team answers very fast. Thanks!

AG Manualidades
Mexico
Over 3 years using the app
July 29, 2017

Infinitely better than the built-in solution, the branded sub-domain creates customer confidence. One of the "must-haves".

Lab401
France
Over 3 years using the app
November 13, 2013

GREAT, awesome tracking tool

Loves Creation
United States
Over 3 years using the app
June 21, 2016

Excellent app. Has basically eliminated a lot of customer service headaches. Worth every penny (and it's cheap too!).

Stone Bull Fight Club
United States
Over 3 years using the app
March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Satya Online
United States
Over 3 years using the app
May 5, 2021

Super helpful support team, Very response and guide us to setting up. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.

YoYoMoNo
Canada
Over 3 years using the app
May 29, 2017

Great app! you can see it in action on my site: www.shoptropicdreams.com

Shoptropicdreams
Philippines
Over 3 years using the app