Reviews (4,788)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

Edited October 2, 2017

Update, thank you Aftership, you are working exactly you have described it.
Great app! Simple to install and does what it says it does. I am happy to use it versus using the correius website (Brazilian post office). I love the theme customization to fit my brand.
Nabil
Carinho.co

Carinhofraldasassinatura
Brazil
Almost 3 years using the app
January 21, 2015

Great App, I have been using Aftership for sometime now and it is brilliant. Thanks a million

Everest Parts Supplies
United States
Almost 3 years using the app
April 7, 2021

New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!

REBELLA
United States
Almost 3 years using the app
July 19, 2017

Provides your customers visibility into where their order is in the shipping process. Just providing this option via a link from my store has instilled the trust of our customers and ultimately increased conversions.

Boldandthebeautiful
United States
Almost 3 years using the app
November 22, 2013

So far I really like the app. Customers sometimes call to get status or can't find the email with the tracking number, this makes it easy to keep them informed of their delivery.

BodyMaxNutrition.com
United States
Almost 3 years using the app
April 19, 2016

I recently got super frustrated with the lack of being able to track packages in one clean place. Occasionally, I run into package delays or errors and I wished I had a screen that would display all my packages in one clean UI and simultaneously allow me to get a better overview of my stores shipping times. I struggled to find an app or a site that would do this easily.

Then I found AfterShip. It's absolutely fantastic, not only that but even though I'm using the free version, the company added a custom API pretty much just for me so I could track international packages that ship though APC postal logistics.

This app and their customer support is on point and I'd highly recommend it to anyone. Because of them, I get up to the minute updates on all my packages and I can notify customers immediately that theres an issue to reduce returns/complaints about possibly slow shipping times. It's wonderful!

Circle Square Diamond Art
United States
Almost 3 years using the app
May 4, 2014

Great App! Already use for ebay! Great to see they are also on Shopify!!!!!

POPMURDER Clothing.
United States
Almost 3 years using the app
June 1, 2017

Of the hundreds of apps Shopify features, Aftership is one of the best ones out there. All shipment and delivery tracking within one single app. Their app for returns is another great one and I have used it in my store. Installation and implementation is as easy as it can get.
www.uregalo.com

Uregalo
United States
Almost 3 years using the app
February 26, 2014

Used it when I was on Magento, and now I'm using it on all of my Shopify stores!

OrbitLightShow.com
United States
Almost 3 years using the app
December 4, 2021

The team is very helpful and fast. i really appreciate the support ii was given. The apps helps make my business transactions fast.

TysPacknPlay
Sweden
Almost 3 years using the app