Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

Edited June 3, 2021

Wonderful app. Quick and smart customer support, they give an answer in no time. Highly recommended!!

Rugged Yogis Apparel
Ukraine
Over 3 years using the app
August 25, 2014

Easy to use and quick to set up. The premium features for better notification emails sound great too which is something I think a lot of business need.

BarkGoods
United States
Over 3 years using the app
May 27, 2017

Very good feature. Our Clients love being informed about the delivery and all possible delays in it. Highly recommend!

Ninebot Store
United States
Over 3 years using the app
Edited May 24, 2023

Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...

Encordando
Mexico
Over 3 years using the app
February 27, 2017

Easy to install, good customer service, professional appearance on my site.

Jovian Moon Store
United States
Over 3 years using the app
July 27, 2016

Great App! Helps me monitor my shipment to my customer!

Safarieyewearstore
Singapore
Over 3 years using the app
November 5, 2023

We have been using this APP for a long time and have a good experience.

Ygwigs
United States
About 3 years using the app
March 25, 2017

This works really well for the start up web store trying to seem fancy with automated emails for the shipping details. It's only ten cents per order and you never have to pay anything else monthly. That's definitely worth it for the functionality! Easy to set up too.

Bay Bridge Aquarium And Pet
United States
Over 3 years using the app
March 20, 2017

Good for our website. Thank you!!!

Alfa Heating Supply
United States
Over 3 years using the app
July 25, 2023

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

Chalk Of The Town®
Greece
About 3 years using the app