Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
Refine
-
By rating
The customization allowed is much better than some of the competitors, although the price is higher as well.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to ...
The service is excellent - and about the app so far: It's easy to start and just takes about 15-20 minutes (for me) - now I'm exited to see the app running and let customers trace their orders. Will come back with a 5 star review if that also is top.
Thank you for your kind words.
Glad to know that AfterShip app is living upto your expectations. Please let us know if you have any suggestions for us. We are really eager to ...
Seems to work well. Aftership website could do with a bit more functionality to allow admin tasks. Had the problem that after importing 200 tracking details it then asked us as part of the setup to create email alerts, when you do this it then says you need to upgrade to the premium service. That is fair enough but it then doesn't send the email alerts out to customers as you had imported the ...
I give this app 2 thumbs Up. It allows you to send out text and email to customers of step by step notifications of delivery for their package.
I just uploaded this app and already tracked a package! I love that it tracks everything and is free.
Very good app but customer support needs to improve. It can take you several inquiries just to get an actual response that answers your question.
Overall it's a pretty good app that can help your website gain credibility and offer better service to customers. You can get a well-designed tracking page (as opposed to the rather messy design of other tracking apps) and a track button free of charge, and also send email notifications for an affordable price of 9$ per month. I give it 4 stars and not 5, because I'm still missing some ...
This app was quite easy to install and it will take care of my costumers in the after purchase process.
Great app..worked well for me ;used for Indian domestic couriers -current 3 hours auto sync should have been for 1 hour.
This app worked really well until about 1 month ago. For no reason it decided to not track parcels and not email customers with tracking numbers.
When we needed support... all we got was a false hope promise that they were look into the problem.
We have waited over a month and have decided to move on to a more reliable app.
UPDATE
I have changed my original score from 2 stars to 4 stars. The ...