Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

February 7, 2024

Priya was excellent to work with, she made the process of installing AfterShip incredibly easy.

Glenva
Australia
About 1 month using the app
Edited March 29, 2024

very fast responce and very polite!!!
Garvita Kant is the best of the kind !!!

Vip VelVet
Greece
27 days using the app
Edited April 4, 2024

Excellent product and customer service, great speed of response!

rabbit inc.
United States
22 days using the app
March 26, 2024

Great service by Saransh! Very thorough, thank you.

Lovenia Jewelry
Australia
24 days using the app
Edited February 24, 2024

I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.

Phone Box Int
South Africa
2 days using the app
AfterShip & Automizely replied February 23, 2024

Thank you for taking the time to share your feedback with us.

We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

April 13, 2024

I am very happy with the support and all the effort that support person Saransh Kesarwani made to solve my issues! 10/10

HomeByJoana.com
Lithuania
8 days using the app
March 4, 2024

Great customer service.

Pro Coffee Gear
United States
Almost 2 years using the app
February 6, 2024

Thank you Saransh for the amazing support!!

Forom
United States
About 1 year using the app
December 22, 2023

AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.

HealthyBaby
United States
About 3 years using the app
February 8, 2024

Great Customer Service. Priti Done Great Job.

Mamabbies
United Kingdom
About 2 months using the app