Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 20, 2021

i used the customer service portal to help me update the tracking URL logo they were excellent and prompt

FabGlamBeautyINC.
United States
Almost 3 years using the app
Edited October 10, 2016

Good app.....i am using this for my website https://www.devshoppe.com

Awesomestore 18
India
Almost 3 years using the app
August 27, 2014

End customers are so happy with the tracking services. Must have app for Shopify!

mukulabs
United States
Almost 3 years using the app
September 11, 2023

Love working with Aftership, they are super efficient with support and provide my customers a very valuable service. Much appreicate you!

Drestiny
Canada
Almost 3 years using the app
Edited October 14, 2016

This is a great app. Very useful and cheap!

Another World Store
United States
Almost 3 years using the app
April 12, 2023

This app is very useful for tracking orders all at once! The support team is amazing, and they're always willing to help. We have used this app for so long now, and we can't imagine doing business without it! We also love the fact that it links with Judge.me, and Klaviyo making the purchase journey for our customers smooth as possible. We would give 100 stars if possible. Love it! Thank you so much, guys; a big thanks to Animesh, Debashshi, Rahul, and everyone else who has been helping us for so long! Great partnership!!!!

Cuddle Decor
United States
Almost 3 years using the app
November 10, 2021

Great customer service and quick responses. Looking forward to expanding using Aftership. Will update my review if anything changes but wonderful so far!

Trust N Surrender
United States
Almost 3 years using the app
March 11, 2014

Excellent app, we are very happy with it. Our customers get notified automatically by email and sms, and we too in case of delivery problems. This makes it possible to act before there comes a complaint.
Great service, great app. !! Every store should have this feature.

NORVINE Clothing
Germany
Almost 3 years using the app
Edited March 28, 2021

Riyaz was very helpful in assisting me in figuring out the platform as I am still new to Aftership. He was quite patient as well and I was able to accomplish the task at hand.

recipelooks
United States
Almost 3 years using the app
April 1, 2021

Undeniably, Aftership and all its services are the best possible choice out there in the Shopify app store. Both the app experience and customer service are outstanding.

Sdushoy
United States
Almost 3 years using the app