Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

Edited June 5, 2021

Himanshu is best support ever. Very patient with the step by step guide for the set up . simply amazing.

BUHHI
United States
About 3 years using the app
May 21, 2021

The After Ship team was very responsive and willing to assist me. Thank you again for all your help .

Trend42Brands
United States
About 3 years using the app
Edited June 16, 2017

Aftership service is awesome and it reduces our customer service workload a lot. Highly recommend if you want to increase your customer service quality and buying experience.

Maven Watches
Hong Kong SAR
About 3 years using the app
May 13, 2017

It took a while in the beginning to set it up right, since I'm not quite an IT savvy person, but then it's just a great app that does it job and take a great lift of your customer management off your shoulders. Thank you guys!

Nice Cool
United States
About 3 years using the app
July 20, 2014

Great Service, makes it so much easier....thank you

MC Customize
United States
About 3 years using the app
July 29, 2014

Simple to incorporate into site, has all the functionality we need. Good feedback from customers on the tracking. Would highly recommend.

Klasse Electrical
Australia
About 3 years using the app
November 1, 2015

Very easy to install. And a great addition to anyone wanting professional features.

Brick And Mirror Beauty
United States
About 3 years using the app
August 8, 2017

Everything I have seen from AfterShip so far is great. My customers receive an email based on what I set up, and I no longer have questions about orders. We ship out the order, and AfterShip does the rest.

Thebestwinestore
United States
About 3 years using the app
June 19, 2017

AfterShip is a must-have app for Shopify stores. Great tool for tracking shipments.

Techni Sport
United States
Almost 3 years using the app
Edited November 1, 2024

J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.

CURE
United States
Almost 3 years using the app