Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

June 20, 2021

We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .

LYFTLYFE APPAREL
Canada
Almost 3 years using the app
Edited April 2, 2015

Andrew at AfterShip is awesome. I had a charge on my credit card and I emailed the company. I had an email back that same day explaining what it was for. After I wrote the review, he gave me a $10 credit!!

CowboyMilitia
United States
Almost 3 years using the app
August 3, 2017

Easy and convinent to use with any order!

Meraki Attire
United States
Almost 3 years using the app
April 4, 2021

You can use the free plan, which is still very friendly for novice sellers. The customer service is very timely and friendly. I have not fully understood the function and will not comment temporarily.

AFunCrafter
China
Almost 3 years using the app
February 25, 2014

5* app, I am very pleased with it, recommend it to all.

Corkor
Portugal
Almost 3 years using the app
February 26, 2021

I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!

Bloomy Wellness
United States
Almost 3 years using the app
Edited January 23, 2024

The support of Aftership is always available and provides us immediate support when we need it. Well done and keep it up !!

iSmart Home Gadgets
Hong Kong SAR
Almost 3 years using the app
June 28, 2016

Easy to install and works great for giving customers an easy time to find there tracking info on orders

Rainbowvapes
United Kingdom
Almost 3 years using the app
Edited December 21, 2021

Looking forward to using this with our reviews app to generate more timely review requests for our customers and improve the shopping experience onsite.

Freedomravewear
United States
Almost 3 years using the app
July 7, 2015

This is an awesome app! Love it!

Chicerman
United States
Almost 3 years using the app