Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited July 10, 2021

love their service. Especially their team is very active and happy to help.
I Will surely recommend it to everyone..

Mini's Lifestyle Store
India
Almost 3 years using the app
December 15, 2014

This app is brilliant! Bilieve or not this app is better than the tracking service of the Shipping company I use on my sotore.

Funny Monkey
Ireland
Almost 3 years using the app
September 25, 2021

I haven't had any shipment yet, but I like the app so far, customer service is very friendly and helpful, responded in a few minutes,

Cazavelle
Australia
Almost 3 years using the app
April 7, 2023

Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.

Caravan Cover Shop
Australia
Almost 3 years using the app
Edited March 10, 2017

This app gives most of the features that a start up store is after. I have been using it for last few months and the free version seem to solve my purpose. I however am ready to move to the paid version which gives more feature like email and SMS in a pay-what-you-use model.
Keep the good work guys!

Thehomedream
Australia
Almost 3 years using the app
Edited June 7, 2024

Garvita @ Aftership is the best! 100% <3 She is very patient and answered all my questions.

Once Upon a Farm
United States
Almost 3 years using the app
March 17, 2017

Great app. Easy to use and keep our customers up to date on the procuress of their orders. Love it.

Pnp Supplements
United States
Almost 3 years using the app
March 5, 2021

Excellent customer support. Got back to me within minutes and guided me to solve the issue I was having step by step.

Pet Factory
Australia
Almost 3 years using the app
October 25, 2023

Great customer service, the sales rep walked me through solving my issue quickly and efficiently. I would recommend.

Jewel Adorn
United States
Almost 3 years using the app
July 4, 2017

This app is very helpful, especially for your e-commerce customers!

Prettywow Shop
Canada
Almost 3 years using the app