Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 1, 2017

Great app, made tracking orders much easier!

Livettes
Latvia
Almost 3 years using the app
May 25, 2021

The app is easy to use and has a lot of features that help my store perform and deliver great customer service

Twelfth XII
United States
Almost 3 years using the app
July 28, 2017

................very useful for my store.........................

Renanserrano
Brazil
Almost 3 years using the app
April 5, 2017

Great app! Easy to use and understand =)

Sterling Luck
Singapore
Almost 3 years using the app
May 15, 2017

This app is fantastic - Allows us to manage all our outgoing deliveries in an easy to manage environment 5/5

Stovesupermarket
United Kingdom
Almost 3 years using the app
November 13, 2014

Awesome App. It's cheap, and affordable and very useful.

Automotive Electrics Online
Australia
Almost 3 years using the app
February 2, 2022

I use this app to help my customers find their tracking number easier, while still on my website. I appreciate the kind, and fast replies. Would definitely recommend this app!

moodymelons
United States
Almost 3 years using the app
August 5, 2014

One of the most wonderful thing AfterShip provides is the long list of Courier/Posting Companies. How brilliant. It really ease off the hassles of going into different tracking sites to trace the parcels. Its a wonderful app. Highly recommended!

gen.K Jewelry
Singapore
Almost 3 years using the app
Edited April 1, 2021

The customer service received through chat was great! The rep was very helpful. Although we don't get returns (offering great quality human hair)....we will also be downloading the Aftership Returns app for a smooth customer experience should there be an exchange needed in the future:)

ExtenCity Hair
Canada
Almost 3 years using the app
Edited January 9, 2017

It is working great so far - even for the Brazilian Correios - set it up as a separate page for tracking shipments on the site - all are welcome to check it out here in portuguese:
http://www.clarissacaffaro.com.br/pages/acompanhe-seu-pedido

O aplicativo funciona muito bem e gera um link para acompanhamento no site e num link que pode ser enviado para cliente no email de envio do pedido. Recomendo!

Clarissa Caffaro
Brazil
Almost 3 years using the app