Reviews (4,768)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Customer Service is outstanding and quick to reply.
Great app and service. Customers love the shipping updates. Helps to see a complete picture with all shipping carriers and shipments in the same screen. Easy to integrate and works well.
Update, thank you Aftership, you are working exactly you have described it.
Great app! Simple to install and does what it says it does. I am happy to use it versus using the correius website (Brazilian post office). I love the theme customization to fit my brand.
Nabil
Carinho.co
Great App, I have been using Aftership for sometime now and it is brilliant. Thanks a million
New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!
Provides your customers visibility into where their order is in the shipping process. Just providing this option via a link from my store has instilled the trust of our customers and ultimately increased conversions.
So far I really like the app. Customers sometimes call to get status or can't find the email with the tracking number, this makes it easy to keep them informed of their delivery.
I recently got super frustrated with the lack of being able to track packages in one clean place. Occasionally, I run into package delays or errors and I wished I had a screen that would display all my packages in one clean UI and simultaneously allow me to get a better overview of my stores shipping times. I struggled to find an app or a site that would do this easily.
Then I found AfterShip. It's absolutely fantastic, not only that but even though I'm using the free version, the company added a custom API pretty much just for me so I could track international packages that ship though APC postal logistics.
This app and their customer support is on point and I'd highly recommend it to anyone. Because of them, I get up to the minute updates on all my packages and I can notify customers immediately that theres an issue to reduce returns/complaints about possibly slow shipping times. It's wonderful!
Great App! Already use for ebay! Great to see they are also on Shopify!!!!!
The customer service could be faster and more knowledgeable. It felt like they were either managing multiple conversations at once so it took a while to respond, or they were consulting their textbook for every question