Reviews (4,772)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 10, 2024

Very helpful and there to assist regardless as to your level of understanding.

My Store
United States
4 months using the app
September 17, 2024

Sehr guter Support

Seneli
Switzerland
3 months using the app
June 28, 2024

Rikita helped me and had plenty of patience:)

Swan Brand
United Kingdom
About 2 years using the app
September 13, 2024

Sehr hilfreicher Support, konnte das Problem, dass wir mit anderen Tracking-Apps haben lösen und storeübergreifend tracken. Der Customer-Support ist auch sehr kompetent und konnte unsere Probleme lösen!

LUUMA
Germany
About 13 hours using the app
June 5, 2024

Very fast with assistance and extremely thorough. Was able to to speak to an agent and resolve issue immediately.

Flat Broke Speed
United States
Over 5 years using the app
August 23, 2024

perfect thanks

nuttin skincare - www.nuttin.care
France
1 day using the app
June 4, 2024

It's comforting to know that this app has dedicated customer service that is available to assist us. I had a technical issue with the tracking feature and created a ticket through the support system. The team responded within a few hours and solved my issue instantly. Highly recommend this app for its reliable service!

VelWise
Switzerland
About 1 month using the app
Edited August 29, 2024

Shaim was absolutely amazing!! Thank you so much for the help.

pneumatape
United States
About 2 months using the app
June 16, 2024

I love the customer service of AfterShip Tracking app. Whenever I had a question or concern, their responsive support team quickly replied and resolved my problem. It leaves me satisfied and confident to use the app again.

Brawns & Brains
Norway
2 months using the app
July 1, 2024

Took care of me in a prompt and timely manner. Excellent service.

Pink Lily
United States
12 months using the app