Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 7, 2021

Easier for my customer to track directly from my websites and allow me to track the shipping update from different courier in one page.

WORX Malaysia
Malaysia
Over 2 years using the app
February 4, 2015

Great apps..We have been using AfterShip on other platforms as well.

RumahDroid
Indonesia
Over 2 years using the app
November 4, 2013

Nice app, looking for to use it all the time.

Leather iPhone Cases
United States
Over 2 years using the app
January 8, 2016

Great little app which integrates really well.

Had a little issue but support was great!

Exact Cctv
United Kingdom
Over 2 years using the app
January 17, 2017

Love this app - Allows me to track all of our customer's orders with ease! Rather than individually checking each order via the courier page.

Wearwolfclothinguk
United Kingdom
Over 2 years using the app
Edited September 10, 2022

We used the app for customers to track their order. So far it is working well. Customer service is fast and willing to help with any issues. Great app. for your business. I worked with Harsh who was very patient and helpful in resolving my issue.

MiKlahFashion
United States
Over 2 years using the app
May 18, 2017

This app is amazing. Cool interface and simple to use. 5/5

Turntsociety
United States
Over 2 years using the app
February 2, 2022

Great customer support fast and very patient! Helped me solve an issue I was having with ease I definitely recommend downloading this app

bellahbunni
United States
Over 2 years using the app
December 7, 2015

A necessity to ensure customer satisfaction. I sync my amazon and ebay tracking numbers directly in as well. Big Picture Thinking app.

Rebelkids Com
Canada
Over 2 years using the app
Edited July 1, 2023

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

Competitors Outlet
United States
Over 2 years using the app