Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 7, 2015

This app is brilliant. Been looking for an app like this for ages!
Now we can notify customers via email and SMS which has drastically reduced our customer enquiry rate.
Highly recommend.

Dollboxx
Australia
Over 2 years using the app
Edited February 27, 2017

We have been using this app for over a year now. Super support & does the job well. Recommended.

Ultykhopdi
India
Over 2 years using the app
July 24, 2015

Great to have all the carriers in a single place and super that we can put the most likely carriers first in our personal carrier list (to eliminate the risk, in the event that the tracking number is not unique to a single carrier, that the customer would have to choose which carrier we chose ;-)

Follinge
Sweden
Over 2 years using the app
June 29, 2017

Great app! Easy to use, good interface, accurate info. Keeps all my tracking numbers in a single place, it's so easy to check out if deliveries are going on time with one quick glance.

Doggyplace
United States
Over 2 years using the app
June 2, 2021

Very good support. Thanks. Anurag is great. The app is very good for tracking. You can set up a lot of things.

ProfiGadgets
Bulgaria
Over 2 years using the app
February 23, 2017

It was always a hassle getting on top of the tracking numbers and which car accessories order I had to check up on with my suppliers. Aftership has made life so much easier - I just need to use their app to be notified about all my parcels, in just one page. Would definitely recommend this to other eCommerce stores who use different suppliers and sell different products. You will not regret it!

Myswiftlycar
United States
Over 2 years using the app
May 22, 2021

I use this app for tracking my customers packages they buy from me. I love how it is so easy you use but very powerful.

Stribimart
United States
Over 2 years using the app
April 7, 2021

Great App!! Love it so much! Such a great starter app for your store. Highly recommend it over all the others that are out there.

JUNK
United States
Over 2 years using the app
February 10, 2022

great customer service! would recommend this app. I am starting to use it for order tracking. let's see how it goes!

Adoori
Canada
Over 2 years using the app
Edited March 20, 2021

Just started using this app and I am already loving it. It is very simple to understand and use. Customer Service was quick to respond to my questions.

Arriaet
United States
Over 2 years using the app
AfterShip replied March 20, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team