Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

Edited January 24, 2022

Customer service was great. Quick and easy solution and outcome within a few minutes. Very easy, thanks

MiSiPi Design
Hong Kong SAR
Over 2 years using the app
May 3, 2022

Good nice great awesome superb super incredible 5 stars crazy good ultra extreme level nice unbelievable app

German Autobahns
Canada
Over 2 years using the app
December 2, 2016

Great App!
WWW.urbanlifeshop Team Love it!

Urbanlifeshop
Israel
Over 2 years using the app
July 21, 2017

ques:- Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app
ans:- 5 star

Vivzy
India
Over 2 years using the app
June 12, 2017

Great app, keep customers informed, thanks

Style Junction Online
Australia
Over 2 years using the app
November 23, 2015

Great looking and easy to use App with a pay as you go model! It really helps as Shopify doesn't have built in support for some of the freight companies we use, but AfterShip does!

Pet Pro Supply Co
United States
Over 2 years using the app
May 11, 2022

Very fast, friendly and efficient customer service chat. Animesh was able to very quickly remove the branding on my tracking page and extended my trial period. Great support!

Yay!Yarn
United States
Over 2 years using the app
Edited June 16, 2021

Anurag helped me adding AfterShip to my website in less than 10 min for a task that would otherwise took me a whole day. I'm so grateful for his prompt response and his assistance. The whole process of adding AfterShip was quick and easy with Anurag. I have so many questions answered and customer service was quick to respond. Thank you

Hebe Botanica
United States
Over 2 years using the app
February 19, 2016

Thanks to the AfterShip team!
Easy, friendly and no hidden fees in this app!
We are satisfy with the results and adds it provides in our store.

Jazmin A
Alpacaoi

Alpacaoi
Canada
Over 2 years using the app
February 24, 2021

The app has great features and is easy to navigate and hook up with a shopify store. Had a few questions and the support was super helpful.

Zenly Design
United States
Over 2 years using the app