Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 27, 2021

Amazing service, customer service, and everything are up to the mark. I would recommend this application.

Body Iron Sportswear
United States
About 2 years using the app
September 23, 2021

Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.

Kühn - Products For Men
United States
About 2 years using the app
February 15, 2014

great app. really usefull!!! :) tks

Valdrishop
Australia
About 2 years using the app
July 25, 2022

Great app, super quick tech support when needed. Tracking app has cut down on customer emails based on shipping ETA's considerably!

Pickleball Depot
Canada
About 2 years using the app
December 6, 2021

The customer service is fantastic, extremely helpful. Thankyou very much. I thoroughly recommend AfterShip to anyone for their tracking service.

Leggings OzStyle
Australia
About 2 years using the app
Edited January 1, 2024

Die mitarbeiter sind sehr lieb ,und perfeckt alles einfach top

edein
Germany
29 days using the app
May 6, 2021

I used this app to add an order tracking page to my website so that customers can have a better experience. The app works great and there is amazing support. Highly recommend!!

Etch Tech Creations
United States
About 2 years using the app
May 16, 2022

Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.

Sew And Press
United States
About 2 years using the app
December 27, 2021

This app helps my customers stay up to date with their orders. I contacted customer service for assistance with setting up plans for my store and Ankush was able to provide me with great customer service. And was able to provide a 10% off discount as a special gift. He was so helpful and went above and beyond to make sure I was satisfied. Thank you, Ankush!

Lavish Fix
United States
About 2 years using the app
March 30, 2022

I have several of their products and they work great, have awesome features, and their support team is quick and helpful!

Brush and Bristle Studio
United States
About 2 years using the app