Reviews (4,769)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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Works perfectly on my site that is using Shopify's Debut theme. It adds a widget where a customer puts his tracking code. It then opens a customized tracking page with the information :)
I had a really positive experience with AfterShip Tracking app's live chat support! I reached out to them because the customer tracking emails appeared to be using the wrong format and an outdated template. The support team was patient and guided me through troubleshooting. They discovered that the emails were, in fact, in the correct format. Additionally, they were incredibly helpful in explaining how I could verify my email address. Their assistance not only resolved my email template concerns but also left me genuinely impressed with the app's customer service. I enthusiastically recommend AfterShip Tracking to others – their support is absolutely top-notch!
I decided to try this app out. I'm glad I did. Customer Service is just 100. They are there for you.. They help you out immediately. They take care of you.. Thank you CREW for all your quick Replies and Service!.. Love it.
客服帮我解决了页面插入网站的问题，客服回复也很及时，耐心，很详细的告知如何操作，十分感谢。将继续试用AfterShip，很容易操作。查询体验很好。推荐这个软件。最近又增加到１４天的试用期，真是太用心了。
This App has excellent customer service, the response time was immediate with the built in chat option!
Very good support.
Simply great! Nothing else compares when it comes to tracking. Will continue to use this app, no doubt.
Love the amount of customization for the customer notifications.
I like to have automated shipping details without even i do it manual. This app help me fulfill it. I recommend this app
The track button is a very useful feature to have on the website, we especially like it that is has tracking for Singapore based delivery services like singpost and TAQBIN