Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 10, 2017

After ship has streamlined my shipping and tracking communications with my customers, and it gives my store a big brand feel. Very professional and polished, and I love the Google Analytics integration!

Crystalmind
United States
Over 2 years using the app
Edited May 23, 2021

Voila! Rohit has been very helpful in advising us in helping to verify based on our queries relating to the supported couriers. Managed to address our concern. Greatly appreciated.

LIFE IN MOTION
United States
Over 2 years using the app
December 5, 2015

Just installed the app! Have been finding something like this which supports Indian courier companies for a while. Finally i have found AfterShip which sends out sms's to our customers once we update the tracking number.! Thanks AfterShip. :)

Dancing Leaf Teas
India
Over 2 years using the app
April 28, 2014

Really easy to use! Great product!

iambeastmode
United States
Over 2 years using the app
July 28, 2017

Very easy to install, setup and use. I wish all app are like this. And very useful. :). Make this dropshipping business a little easier......Now back to figuring out these SEO issues.

Sachastyles
United States
Over 2 years using the app
Edited February 16, 2024

Incroyable merci !!!

Flexb
France
22 days using the app
May 8, 2017

Clean interface, powerfull and very easy to use. Thanks a lot!

Conectme
Brazil
Over 2 years using the app
Edited December 19, 2016

I have to admit I found this app a little awkward to use. It was not highly intuitive to me but over the past week I am growing to love its capabilities. I was having trouble with USPS First Class Packages getting stuck in major USPS facilities and now I can catch it faster, send "lost package" request to USPS and inform customer we are working to resolve it before they even know it will be late. I have a lot of hope with app and will write more in a month. Overall I am recommending this app. I have a feeling I won't be able to live without it. OK, been using for a little over a month and while it is still awkward to use I do like it very much and recommend it. I will probably upgrade once I can drive monthly sales higher. I track about 50 to 60 orders per month. If I get that up to 500 this will be very helpful indeed.

Mystaybowl
United States
Over 2 years using the app
September 23, 2023

Even though Aftership could not resolve my problem because it's not related to their app, the support rep Ankit P said they would still ask and get me any information that could be helpful.

Tumble
United States
Over 2 years using the app
Edited June 30, 2021

i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.

Steens Honey | USA
New Zealand
Over 2 years using the app