Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

October 25, 2016

One of the best shipping tracking app, good customer service, ease of use definitely must use!

Zactronic
Singapore
Over 2 years using the app
February 14, 2014

I'm happy, my customers are happy, great software and great idea! Thank you guys.

Shot Straws
United States
Over 2 years using the app
September 21, 2021

Great app for updating my customers with their orders fulfillment status. Fast response from their support.

Online Innersejuk Store
Malaysia
Over 2 years using the app
October 31, 2021

great support from Varun, Great app and integrates will with everything. Use on my phone too for easy order tracking.

Euro Style Tuning
Australia
Over 2 years using the app
December 2, 2013

If you ship internationally GET THIS!!

international shipping is complicated, and costumer often get stressed. Aftership helps you manage shipping to multiple countries and curriers and help the costumer be less nervous, as they are receiving costant updates.

Andrew has been amazing in helping me set up Aftership to perfection and the pricing is more then fair!

Tweety Beauty
Brazil
Over 2 years using the app
April 29, 2014

Looks like a nice product. Able to send notification for South African couriers is a big plus!

Wema Bodycare
South Africa
Over 2 years using the app
June 3, 2017

Excellent app. Very straight forward, simple and effective

Passiondomain
Kuwait
Over 2 years using the app
March 24, 2016

A must have for any store. I plan on implementing it asap!

Furious Sauces
United States
Over 2 years using the app
November 29, 2013

Since the 2.0 upgrade, I couldn't be happier. These guys really stepped it up. I just use it for our FedEx customers and really utilize the SMS feature. Our customers are so surprised to get an SMS and really love it. This is a such a no brainier feature and well executed.

NOMAD
United States
Over 2 years using the app
December 7, 2021

I chatted with Harshvardhan in AS support today needing assistance with the review option in the tracking page. He was extremely helpful, quick to determine my needs and provide the guidance necessary to resolve my issue.

Dressbarn
United States
Over 2 years using the app