Reviews (4,789)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and real-time tracking, enhancing transparency and customer trust. It offers a free plan, ideal for small businesses, and customizable features that improve operational efficiency and customer satisfaction. The support team is praised for their effective assistance, helping merchants integrate the app smoothly into their operations.

Edited June 24, 2021

Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.

Redlite Studio
United States
About 2 years using the app
July 10, 2023

Ankit was very helpful!......................................................................................

Antidote Fashion and Lifestyle
United States
About 2 years using the app
June 21, 2021

Very helpful for managing shipping notifications and keeping customers in the loop / informed about their package delivery

FARMELLOW
Canada
About 2 years using the app
May 4, 2015

I'm SO happy to have found this App! Your video is exactly what I have been thinking for the last six months, since i began shipping... I love the part where you address the fact that you'd much rather just let them know in the time it took them to send us an email inquiring about their shipment they could have used the Tracking Number I sent them to look it up immediately... But for some reason they need that interaction. Well, this allows me to "interact" with them before they even know what hit 'em. EXCELLENT WORK GUYS AND GIRLS!

Fit Holster
United States
About 2 years using the app
September 30, 2016

Great little tracking app. It automatically adds the tracking numbers of your orders and you can add more manually. We use it to notify our users that they received their jewelry.

Gemhaul
Canada
About 2 years using the app
December 10, 2023

I needed help changing my sender email, i got connected with Priya, she helped all the way through, she was quick, she answered all questions.

Loyale Bre
United States
About 2 years using the app
February 11, 2017

It has been one of the most useful tools for our store to be update about the situation of the shippings!! Great!!

Regalos De Venezuela
United States
About 2 years using the app
September 23, 2015

Definitely a key app for running your small business. Highly recommend it. However, I hope they develop their mobile app more.

Oh Pesto
United States
About 2 years using the app
February 18, 2022

Awesome post purchase app. Really good customization and support service. My dirty little ecomm secret.

GOLFITECTURE
United States
About 2 years using the app
Edited August 30, 2017

It looks helpful for a newly created online store like mine.
Online GMall created june 13 2017.
Not much to track up to this moment but i hope this app will do a lot of orders to track sooner:) I have 3 orders yet to track. I hope all customers will be from the US. Delivery time is faster than other countries like the philippines.

Online Gmall

Road Home Shop
Philippines
About 2 years using the app