Reviews (4,769)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

January 30, 2015

AfterShip has allowed us to provide virtually real-time updates to our customers regarding order shipment status. Sending emails and SMS messages when packages are out for delivery seems to blow customers' minds and has earned us some awesome praise. Thanks, AfterShip team!

Acehackware
United States
Over 2 years using the app
April 21, 2022

great help ! love the good communication skills. she helped me to solve my issue and I highly appreciate It

BelairVerrazano
United States
Over 2 years using the app
January 5, 2022

Great support team, they're helpful. Resolved my issue in minutes. Great features such as tracking page for multiple stores.

Hometica
Australia
Over 2 years using the app
May 31, 2021

Manish was great thank you. Helped me with editing pages, as I could not see how to get to them. He was very patient with me . I was lost. I really appreciated his help. Thank you so much

I'm Cute Chic
Australia
Over 2 years using the app
August 25, 2016

OMG! This works wonderfully! I used to enter each tracking number to check if my shipment was received. But now, it's all in one page for me to check! Saves me heaps of time!!! Works great with Australia Post~

Haggled Jewellery
Australia
Over 2 years using the app
June 23, 2017

We are big fan of AfterShip since Day one!

Goth Rider
United States
Over 2 years using the app
August 8, 2021

Manish is very helpful and quickly responded. He helps me solve the issue quickly. Love the app aftership

iFrenchy
United States
Over 2 years using the app
January 1, 2017

Very useful app for providing customers a way to track shipments. Easy to set up and use.

Rraostore
United States
Over 2 years using the app
February 4, 2014

Great app , found my package in seconds. You need this app!!!

Lille Butik
United States
Over 2 years using the app
November 1, 2014

This is a great app, and it free. I would recommend this app to anyone.

Kratom Trading Company
United States
Over 2 years using the app